1
Introduction
Welcome to SAWA.
SAWA is a digital carpooling platform that enables individuals traveling in the same direction to connect
and share travel costs.
SAWA does not provide transportation services, operate vehicles, employ drivers, or act as a
transportation carrier.
SAWA only facilitates connections between independent users who choose to share journeys that would take
place regardless of the platform.
2
Eligibility
Users must be at least 16 years old.
By creating an account, users confirm that all information provided is accurate and truthful.
3
Nature of the Service
SAWA is a cost-sharing platform.
Drivers use SAWA to offer available seats in journeys they are already planning to make.
Passengers use SAWA to join those journeys and contribute to the shared travel expenses.
Drivers are not professional transportation providers and may not use SAWA for commercial transportation
activities.
4
No Commercial Transportation
SAWA is strictly intended for genuine cost-sharing.
Drivers may only request contributions intended to cover a fair portion of travel-related expenses such as
fuel, tolls, parking, and similar trip costs.
Drivers may not generate profit through SAWA.
Using SAWA as a taxi service, ride-hailing service, shuttle service, or any other commercial
transportation activity is prohibited.
SAWA reserves the right to suspend or remove any account suspected of commercial use.
5
User Accounts
Users are responsible for maintaining the confidentiality of their account credentials.
Users are responsible for all activity occurring under their account.
6
User Conduct
Users agree to behave respectfully and responsibly toward other users.
The following activities are prohibited:
- Harassment
- Discrimination
- Threatening behavior
- Fraudulent activity
- Misrepresentation
- Illegal conduct
- Sharing false information
- Circumventing SAWA's systems
7
Ride Requests and Acceptance
Submitting a booking request does not guarantee participation in a journey.
Drivers may accept or decline requests at their discretion.
Users acknowledge that participation in any journey remains voluntary for all parties.
8
User-Generated Content
Users retain ownership of content they submit.
By posting content, users grant SAWA a worldwide non-exclusive license to use such content for operating,
improving, and promoting the platform.
9
Ratings, Reviews and Community Features
SAWA may provide ratings, reviews, chats, communities, QR verification features, and similar tools.
Users agree to use these features honestly and respectfully.
10
Safety Disclaimer
SAWA provides tools intended to improve coordination and trust between users.
However, SAWA does not guarantee:
- User identity
- User behavior
- Vehicle condition
- Journey safety
- Trip completion
Users remain responsible for exercising their own judgment when participating in any journey.
11
Vehicle and Insurance Responsibility
Drivers are solely responsible for:
- Vehicle legality
- Vehicle maintenance
- Vehicle insurance
- Driving license validity
- Compliance with traffic laws
SAWA does not provide vehicle insurance.
12
Limitation of Liability
SAWA acts solely as a technology platform.
To the maximum extent permitted by law, SAWA shall not be liable for:
- Accidents
- Delays
- Cancellations
- Property damage
- Personal injury
- Disputes between users
- Conduct of drivers or passengers
13
Privacy
Personal information is handled in accordance with SAWA's Privacy Policy.
14
Intellectual Property
All SAWA trademarks, logos, software, designs, and content remain the exclusive property of SAWA.
15
Suspension and Termination
SAWA may suspend or terminate accounts that violate these Terms or threaten the integrity of the
community.
16
Changes to the Terms
SAWA may update these Terms periodically.
Users will be notified of significant changes.
Continued use of the platform constitutes acceptance of the updated Terms.
17
Governing Law
These Terms shall be governed by the laws of the Arab Republic of Egypt.
18
Contact Us
⭐ Important
"SAWA is a carpooling and cost-sharing platform. We connect people already traveling in the same direction. We do not provide transportation services and we do not operate as a taxi or ride-hailing company."